Privacy Policy
Effective Date: October 7, 2026
City Fitness respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, membership information, and information submitted through forms on our website.
How We Use Your Information
We may use your information to:
Respond to membership inquiries and requests.
Provide information about City Fitness memberships, services, promotions, and events.
Communicate with current, former, and prospective members.
Send appointment, membership, account, or customer-service communications.
Improve our services and customer experience.
SMS/Text Messaging
If you provide your mobile phone number and separately consent to receive text messages from City Fitness, we may send you SMS messages related to membership inquiries, follow-ups, promotions, offers, appointments, and other City Fitness services.
Consent to receive SMS messages is not a condition of purchase or membership. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for assistance.
Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and phone numbers collected for SMS communications will not be shared with third parties or affiliates for their marketing purposes.
Sharing of Personal Information
We do not sell or rent your personal information. We may share information with service providers that assist us in operating our business and providing services to you, when necessary to perform those services or comply with applicable law.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, use, or disclosure.
Your Choices
You may request that we update or delete certain personal information, subject to applicable legal and business-record requirements. You may unsubscribe from marketing emails using the unsubscribe instructions provided in those messages and opt out of SMS messages by replying STOP.
Changes to This Policy
City Fitness may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how City Fitness handles your information, please contact City Fitness through the contact information provided on our website.