Terms & Conditions

Effective Date: October 7, 2026

These Terms & Conditions govern your use of the City Fitness website, services, memberships, communications, and related offerings. By accessing our website, submitting information, requesting information, or purchasing or using a City Fitness membership or service, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

Memberships and Services

City Fitness memberships, services, pricing, promotions, availability, and benefits may vary and are subject to the terms presented at the time of enrollment or purchase. Memberships may be subject to additional agreements, facility rules, cancellation policies, fees, and other requirements.You agree to provide accurate, current, and complete information and to update your information as necessary. You are responsible for maintaining the confidentiality of any account credentials and for all activity associated with your account.

Payments, Renewals, and Cancellation

You authorize City Fitness or its authorized payment providers to process applicable membership fees, service charges, taxes, and other amounts according to the payment terms provided at enrollment or purchase.Memberships may automatically renew unless canceled in accordance with the applicable membership agreement or cancellation policy. Cancellation requests must be submitted through the method and within the timeframe specified in the applicable agreement. Additional terms may apply to refunds, freezes, transfers, late payments, failed payments, and early termination.

Website Use

You may use the City Fitness website only for lawful purposes and in accordance with these Terms & Conditions. You agree not to:Use the website in a way that violates applicable laws or regulations.Interfere with or disrupt the website, servers, or networks.Attempt to gain unauthorized access to accounts, systems, or data.Submit false, misleading, or fraudulent information.Copy, modify, distribute, or exploit website content without authorization.Use automated tools to access, scrape, or collect information from the website without permission.City Fitness may suspend or terminate access to the website or services if we believe these Terms & Conditions have been violated or if necessary to protect our business, users, or systems.

Communications

By providing your contact information, you agree that City Fitness may contact you regarding membership inquiries, appointments, accounts, services, customer support, promotions, and other related matters, subject to applicable law and your communication preferences.If you separately consent to receive SMS messages from City Fitness, message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchase or membership.

Promotions and Third-Party Services

Promotions, discounts, offers, events, and other special programs may be subject to additional terms, eligibility requirements, expiration dates, and restrictions. City Fitness may modify or discontinue promotions at any time unless otherwise required by law.The website or services may contain links to third-party websites or use third-party services. City Fitness is not responsible for the content, availability, privacy practices, or terms of third parties. Your use of third-party services is governed by the applicable third party’s terms and policies.

Intellectual Property

The City Fitness name, logos, trademarks, service marks, website content, text, graphics, images, videos, software, and other materials are owned by or licensed to City Fitness and are protected by applicable intellectual-property laws.You may view and use website content for personal, noncommercial purposes related to your use of City Fitness services. No rights are granted except as expressly stated in these Terms & Conditions.

Disclaimers

The website and its content are provided on an “as is” and “as available” basis, except as otherwise required by law. City Fitness does not guarantee that the website or services will be uninterrupted, secure, error-free, or free of harmful components.Information provided on the website is for general informational purposes and may not reflect the most current terms, pricing, availability, or services. City Fitness reserves the right to correct errors and update information at any time.

Limitation of Liability

To the fullest extent permitted by law, City Fitness and its owners, officers, employees, agents, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services.Nothing in these Terms & Conditions limits liability that cannot be limited under applicable law.

Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless City Fitness and its owners, officers, employees, agents, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from your violation of these Terms & Conditions, misuse of the website or services, or violation of another person’s rights.

Changes to These Terms

City Fitness may update these Terms & Conditions periodically. Changes will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions are governed by the laws applicable in the jurisdiction where City Fitness operates, without regard to conflict-of-law principles, except where applicable law requires otherwise.

If you have questions about these Terms & Conditions, please contact City Fitness through the contact information provided on our website.